We cannot deny that everyone nowadays owns a mobile device for the right reasons. It allows you to work anywhere, anytime, without being stranded in the office all day. In addition, several mobile apps can help you accomplish your tasks- from virtual meetings, setting appointments, and responding to clients promptly.
The Use of Mobile Apps for Businesses
In 2009, Apple released a slogan saying, “There’s an app for that,” which says that for every task, there is a corresponding app that can help you. That said, the slogan encouraged developers to build mobile apps for business needs.
Here are the common uses of mobile apps for businesses:
- Remote work and communication. Business mobile apps are particularly perfect for remote work. If most of the tools you use at work are app-based, you can do your tasks more efficiently at home. Furthermore, these apps allow workers to stay connected to their colleagues virtually.
- Improving customer service. Excellent customer service is fundamental in business. It’s the measurement of how happy or satisfied your customers are with your products or services. The good news is that mobile apps can help you boost your customer service and provide an immediate response to consumers in a few clicks.
- Better management and task admin. Mobile apps can make it easier to manage administrative duties and tasks because it enables you to have all the information you need right on your phone. The possibilities are endless. Mobile apps for task administration can cover calendar management, setting meetings, and many more.
Using Mobile Apps for Business
Determine if you need to communicate better with your customers
With the rise of technology, convenience has become one of the most valuable things for most customers. Whether they need to complain or make a purchase, they want things to happen as fast as possible. Mobile apps are excellent if you need to improve communication with customers. Using them will allow you to get in touch with clients quickly, enabling you to share the information you need to provide.
Integrating social media channels
Most businesses these days rely on social media platforms to market their products and services. Because why not? The majority of consumers can be found online. Mobile apps are vital if you want to boost your social media presence. The challenge, however, is ensuring that all social media pages you have are strictly monitored. You have customers on Instagram, Twitter, and Facebook- how can you cater to all of them at once?
There are two choices here. First, to manage all social media pages through one app. And second, by asking an IT consulting firm included on the Hubzone-certified companies list for help. Either way, both options can provide solutions that will benefit you in the end.
Planning to constant development
Companies think integrating mobile apps starts and ends by downloading and using them. That’s not always the case. It’s crucial to choose mobile apps that can scale with you without making the task too much of a burden for you.
Choosing apps you can use anywhere
The idea of using mobile apps is to take advantage of their convenience. And that means being able to work anywhere and anytime you want. Thinking of what kind of app you need is easy, but choosing which one to use is tricky.
Remote work specifically needs mobile apps as you need work flexibility. When you work remotely, there are a few factors to consider, such as:
- How to communicate with your team?
- How to respond to client and customer concerns efficiently?
If you notice, both of these considerations primarily gear towards communication. Why? Because remote work eliminates the in-person sense of the office. In other words, accessible communication with your teammates is the first thing you’ll lose.
Examples of Business Mobile Apps
There are thousands of mobile apps for business owners. Here are some examples:
- Dialpad. This one allows you to send messages, chat, call, and have meetings with your clients.
- Google calendar. As an entrepreneur, keeping track of your schedules can be difficult. Good thing there’s a Google calendar. This app will help you keep track of your appointments, so you don’t miss any of them.
- LinkedIn. LinkedIn is a platform where you can meet potential partners, suppliers, and other companies you can do business with. This platform is all about networking, expanding your social networks to connect with brands and people.
- Wave. Wave is a mobile app used mainly for managing finances. It is developed to assist entrepreneurs in syncing their expenses, linking their bank accounts, preparing for annual tax, and many more.
Whether you’re a startup company or a big enterprise, there’s no doubt that mobile apps are necessary to perform your tasks with ease. They can help you manage your day-to-day duties right at your fingertips. Indeed, technology provides valuable help, and that’s why business owners should take advantage of it as much as they can.